When you access and use the Financial Regulation Courses platform, we collect certain information to enable us to deliver our services, verify your identity, and maintain the security and integrity of the platform.We collect information you provide directly to us, including your full name, email address, date of birth, billing address, and payment details when you register for an account or enrol on a course. Where required by our KYC verification process, we may also collect government-issued identification documents to confirm your identity prior to exam access.We collect information automatically as you interact with our platform, including your IP address, browser type, device identifiers, pages visited, time spent on each section, course progress, and exam activity. This information is collected through cookies and similar tracking technologies, which are described in detail in the section below.Where you choose to connect your account to third-party services or provide additional profile information, we may also collect professional details such as your employment status, area of financial practice, and jurisdiction of operation.
How We Use Your Information
Financial Regulation Courses uses the information we collect for the following purposes:To deliver and manage your access to courses, examinations, and all platform features you have enrolled in or purchased, including progress tracking, exam scheduling, and credential issuance upon successful completion.To verify your identity as part of our KYC compliance process, which is required before you can access secured examination environments. This verification is a mandatory platform requirement and cannot be bypassed.To process payments and manage your account, including administering interest-free payment plans where applicable and sending you receipts, invoices, and billing communications.To communicate with you regarding your course progress, upcoming deadlines, platform updates, and changes to our terms or policies. These communications are operational in nature and form part of the service you have signed up for.To improve and develop the platform by analysing how users navigate through course content, identifying areas where learners experience difficulty, and measuring overall platform performance. This analysis is conducted on anonymised, aggregated data wherever possible.To send you marketing communications about new courses, professional development opportunities, and relevant industry content, where you have given your consent to receive such communications. You may withdraw this consent at any time by updating your communication preferences in your account settings or by contacting us directly.To comply with our legal and regulatory obligations, including maintaining records required under applicable financial education and data protection legislation across the jurisdictions in which we operate.
Cookies & Tracking Technologies
Financial Regulation Courses uses cookies and similar tracking technologies to operate the platform effectively and to understand how it is being used.Cookies are small text files placed on your device when you visit our platform. They allow the platform to recognise your device across pages and sessions, and to store information such as your login status, language preference, and course progress. Cookies do not contain your payment details or government identification documents.We use the following categories of cookies on our platform:Essential cookies are required for the platform to function. They manage your login session, maintain the security of your exam environment, and support the KYC verification process. These cookies cannot be disabled as they are integral to the delivery of the service.Performance cookies collect anonymised information about how you use the platform, including which pages you visit and how long you spend on each section. This data helps us identify areas for improvement and ensure the platform performs reliably across all devices and browsers.Functional cookies remember your preferences and personalise your experience, including your language settings, saved progress, and account display options. Disabling these cookies may reduce the functionality available to you on the platform.Marketing cookies, where you have given your consent, allow us to deliver relevant content and course recommendations both on our platform and through third-party channels. They also allow us to measure the effectiveness of our outreach and communications.You can manage your cookie preferences at any time through your browser settings or through our Cookie Preference Centre. Please note that disabling essential cookies will prevent you from accessing core platform features including your account and any enrolled courses.
Data Sharing & Third Parties
Financial Regulation Courses does not sell your personal data to third parties under any circumstances.We share your information only where it is necessary to deliver the services you have requested, to meet our legal obligations, or where you have given your explicit consent. The categories of third parties with whom we may share your information are as follows:Payment processors who handle the secure processing of your course fees and payment plan instalments. These providers are contractually required to process your data solely for the purpose of completing your transactions and are prohibited from using it for any other purpose.Identity verification providers who support our KYC compliance process by validating government-issued identification documents. These providers operate under strict data handling agreements and are required to delete verification data in accordance with applicable retention limits.Analytics and platform infrastructure providers who assist us in operating, maintaining, and improving the FRC platform. Any data shared with these providers is limited to what is strictly necessary for those operational purposes.Regulatory and legal authorities where we are required by law, court order, or regulatory obligation to disclose your information. In such cases we will notify you wherever we are legally permitted to do so.Professional partners and media platforms where you have explicitly consented to your information being shared, for example in connection with career tools, credential verification services, or featured platform integrations.All third parties with whom we share personal data are required to maintain appropriate technical and organisational security measures and to handle your data in accordance with applicable data protection law. We do not permit third parties to use your data for their own marketing purposes without your separate and explicit consent.
Introduction
We built FRC to help serious people build serious careers. That means being serious about how we handle your data too.This is our Privacy Policy. It is clear, it is honest, and it is written in plain English because you should be able to understand exactly what you are agreeing to without needing a law degree to get there.